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42 Best AI Tools for Customer Support in 2024
VocAI
Voc.ai is a cutting-edge AI SaaS company that offers a voice of the customer (VoC) tool powered by ChatGPT. VoC is a process of collecting and analyzing customer feedback to understand their needs, preferences, and expectations. ChatGPT is a natural language processing (NLP) and machine learning (ML) technology that can generate realistic and engaging conversations based on user input.
Customer Support
Robofy
Robofy.ai is a website that helps you create a chatbot for your own website. A chatbot is a computer program that can talk to your visitors and answer their questions. Chatbots can help you provide better customer service, reduce support costs, and increase engagement.
Customer Support
Brainfish
Brainfi.sh is a website that offers a personalized and adaptive learning platform for language learners. It uses artificial intelligence and neuroscience to create a customized curriculum for each user, based on their goals, preferences, and learning style. Brainfi.sh claims to help learners achieve fluency faster and more effectively than traditional methods.
Customer Support
Typewise
Typewise is a keyboard app that helps you type faster and more accurately on your smartphone. It has a unique hexagon layout that is optimized for the shape and size of your fingers.
Customer Support
Manifest AI
If you are looking for a way to boost your e-commerce sales, improve your customer experience, and leverage the power of artificial intelligence, you should check out Manifest AI. Manifest AI is a GPT-powered shopping assistant that integrates with your Shopify store and helps your customers find the right products for their needs.
Customer Support
Stammer.AI
If you are looking for a way to create and sell custom A.I. chatbots for your clients, you might want to check out Stammer.ai. Stammer.ai is a white-label A.I. SaaS platform that allows online agencies to build and customize A.I. chatbots tailored to their clients' business needs.
Customer Support
BrandBastion Lite
BrandBastion Lite is a platform that helps you manage your social media conversations more efficiently and effectively. It uses AI to analyze and classify each comment on your posts and ads, and shows you which ones need your attention or action.
Customer Support
Zigpoll
Zigpoll is a platform that allows you to create and run surveys and feedback campaigns on your website, email, or SMS. With Zigpoll, you can ask your customers quality questions using different formats, such as multiple choice, rating, or open-ended. You can also use branching logic and incentives to create engaging and rewarding interactions that reveal critical insights.
Customer Support
Happyml
Are you looking for a way to create custom chat AI for your company? Do you want to automate and enhance your customer interactions with natural and engaging conversations? If so, you might be interested in HappyML, a platform that allows you to build and deploy chat AI for any purpose.
Customer Support
EBI AI
EBI.AI is a company that helps businesses create and manage AI assistants that can communicate with customers and provide them with information, support and guidance. AI assistants are software programs that use natural language processing and machine learning to understand human speech and text, and generate appropriate responses.
Customer Support
AutoResponder.ai
If you are looking for a way to write engaging and personalized emails for your customers, you might want to check out Autoresponder.ai. This is a tool that uses artificial intelligence to generate email content based on your audience's preferences, needs and goals. Autoresponder.ai can help you save time, increase conversions and build trust with your subscribers.
Customer Support
Osher
Osher.ai is a platform that allows you to create and deploy your own custom artificial intelligence (AI) for your business, organization, team or club. You can train your AI on any content that you have access to, such as websites, documents, spreadsheets, or helpdesks. You can also customize your AI's appearance, personality, purpose, and welcome message to suit your brand and audience.
Customer Support
Aide
If you are looking for a tool that can help you write better and faster, you might want to check out Aide.app. Aide.app is a web-based platform that uses artificial intelligence to assist you with various writing tasks, such as content creation, editing, summarizing, paraphrasing, and more.
Customer Support
Caffeinated CX
Caffeinated CX is a software tool that helps customer support teams solve tickets faster and easier with the help of artificial intelligence (AI). It works by automatically filling in the best responses for common customer queries based on the support history and data of each business. Caffeinated CX can integrate with popular support platforms like Zendesk, Freshdesk, Salesforce, and more, so there is no need to switch between different tools or systems.
Customer Support
Simple Phones
Simple Phones provides businesses with an AI phone agent that answers calls on their behalf, so they never miss a call from a customer.
Customer Support
Chatspell
Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries, and support issues, and offer direct customer assistance, all from within Slack. Chatspell also enables powerful OpenAI GPT-3 integration that allows you to save time and money while responding to your visitors.Live Chat widget is fully-customizable. Track analytics to better understand your visitors needs.
Customer Support
Puzzle
Puzzle Labs is a platform that helps you create and manage a glossary for your product or website. A glossary is a collection of definitions for key terms and concepts that are related to your content
Customer Support
Harvey
That's why many customer support teams are looking for ways to leverage artificial intelligence (AI) to enhance their efficiency and effectiveness. AI can help customer support teams automate manual tasks, streamline workflows, provide faster and better responses, and gain insights into customer behavior and satisfaction.
Customer Support
EmailTree.ai
Email is one of the most common and important forms of communication in today's world. Whether it's for personal or professional purposes, we all use email to exchange information, request services, make inquiries, and more. However, email can also be a source of stress, frustration, and inefficiency for both senders and receivers. How many times have you received an email that was unclear, irrelevant, or too late? How many times have you spent hours writing, editing, and sending emails that could have been done faster and better? How many times have you missed an opportunity or a deadline because of email overload?
Customer Support
Cardina
Cohere claims to automate up to 60% of tickets and reduce costs for customer service teams. It also helps improve customer satisfaction and loyalty by providing instant and reliable support. Cohere is trusted by many leading companies, such as Ramp, Loom, Rippling, OpenPhone, Flock Safety and Podium.
Customer Support
Knowmax
Knowmax is a product of KocharTech, a company with over 4000 contact center professionals who have extensive experience in delivering managed services to leading brands in various sectors such as telecom, banking, e-commerce, and utilities. Knowmax was born out of their insights and expertise in solving customer service challenges with effective knowledge management.
Customer Support
Namelix
If you are looking for a unique and catchy name for your business or project, you might want to try Namelix. Namelix is a free online tool that uses artificial intelligence to generate short, brandable names that are relevant to your idea. You can also get a logo for your new name with Namelix.
Customer Support
TheLoops
If you are looking for a way to improve your coding skills and learn from experts, you might want to check out The Loops. The Loops is a platform that connects you with experienced developers who can help you solve coding challenges and give you feedback.
Customer Support
Olvy Changelogs
If you are looking for a way to create and share changelogs for your products, you might want to check out Olvy. Olvy is a platform that helps you communicate your product updates to your customers and users in a simple and engaging way.
Customer Support
Delve
Delve AI is a company that provides software-as-a-service (SaaS) solutions that help businesses understand their digital customers better and deliver exceptional customer experiences. Delve AI uses artificial intelligence (AI) and machine learning (ML) to analyze data from various sources and create data-driven buyer personas for different industries and segments.
Customer Support
Anybot
If you are looking for a way to create AI bots for your business, you might want to check out AnyBot. AnyBot is a platform that lets you create AI bots for any use case. With their powerful OpenAI GPT-3 technology and easy-to-use interface, you can customize your bot's personality and instructions to provide an engaging and personalized experience for your customers.
Customer Support
ClipyBoard
If you are looking for a way to speed up your customer service and save time on writing repetitive messages, you might want to check out ClipyBoard. ClipyBoard is a tool that lets you create and customize buttons with pre-written messages that you can use in various situations. You can also invite your team members and share your buttons with them, so you can have a consistent and professional communication with your customers.
Customer Support
Chatfuel AI
Chatfuel is a platform that allows you to create chatbots for Facebook Messenger without coding. Chatbots are automated programs that can interact with your customers, answer their questions, and provide them with useful information.
Customer Support
Relevance AI
Relevance AI is a platform that allows developers to build and deploy AI chains using large language models (LLMs) like GPT
Customer Support
Customer Support
echowin
If you are looking for a way to improve your call management with the help of artificial intelligence, you might want to check out echo.win. Echo.win is a website that offers personalized AI responses for every scenario. Here are some of the features and benefits of using echo.win for your business.
Customer Support
Maya
If you are looking for a way to personalize your customer experiences with AI, you might want to check out maya.ai, a product of Crayon Data, a Singapore-based big data company. maya.ai is a personalization platform that helps enterprises bridge the gap between their customers' tastes and their offerings. In this blog post, I will explain what maya.ai is, how it works, and what benefits it can bring to your business.
Customer Support
Kaizan
Kaizan is a company that uses artificial intelligence (AI) to help client service teams manage their relationships with their clients.
Customer Support
Mechanic For A Chat
If you own a car, you know how frustrating it can be when something goes wrong with it. You have to find a mechanic, make an appointment, wait for hours, and pay a lot of money for the service. Wouldn't it be nice if there was a better way to deal with car problems?
Customer Support
Tiledesk
If you are looking for a way to improve your customer service, generate more leads, and increase your conversions, you might want to consider using Tiledesk. Tiledesk is an open source AI conversational platform that easily connects humans and chatbots. You can use Tiledesk to create customized chatbots for your website or connect them to other messaging channels like WhatsApp, Facebook Messenger, and more.
Customer Support
Brandmate AI
Brandmate.ai is a platform that helps you create engaging and personalized content for your brand. Whether you need a catchy slogan, a captivating blog post, a persuasive sales copy, or a compelling video script, Brandmate.ai can help you generate high-quality content in minutes.
Customer Support
Rezon8AI
Rezon8AI is a company that specializes in artificial intelligence solutions for various domains, such as healthcare, education, finance, and entertainment. Rezon8AI aims to provide innovative and customized products and services that leverage the power of data, machine learning, and natural language processing. Some of the examples of Rezon8AI's offerings are:
Customer Support
Level AI
If you are looking for a way to improve your contact center performance, customer satisfaction, and business insights, you might want to check out Level AI, a software company that uses advanced AI and NLU to automate outdated workflows for support agents and QA teams.
Customer Support
Kore.ai
Kore.ai: A Market-Leading Conversational AI Platform for Enterprises Conversational AI is a technology that enables natural and intuitive interactions between humans and machines using voice or text. It has the potential to transform the way businesses communicate with their customers and employees, by providing personalized, engaging, and efficient experiences.
Customer Support
Poly ai
PolyAI is a company that specializes in creating customer-led voice assistants that can handle complex and natural conversations. Unlike other voice assistants that rely on predefined scripts or keywords, PolyAI's technology is pre-trained on billions of real-world dialogues, allowing it to understand and respond to any customer query.
Customer Support
Collab.com
Collab is a term that can refer to different things depending on the context. In this blog post, we will focus on two examples of collab: Google Colab and Collab Contact Center Software.
Customer Support
BotDistrikt
If you are looking for a way to automate your customer interactions with chatbots, you might want to check out BotDistrikt. BotDistrikt is a UX-focused chatbot platform that allows you to design, build, and deploy chatbots for various channels and purposes. In this blog post, we will give you an overview of what BotDistrikt can do for you and your business.
Customer Support